PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS SITE
Who we are and how to contact us We are a site operated by Almont Limited (“We”, “us”, “our” and “Company”). We are registered in England and Wales under company number 08581234 and have our registered office at 6 Snow Hill, London, EC1A 2AY.
Our VAT Number is 172564205. We are a limited company.
Almont Limited is a UK-based luxury travel agency specialising in bespoke, high-end travel planning and concierge services. Through our platform, we connect users with certified travel consultants who curate tailored luxury itineraries, exclusive experiences, and premium destination arrangements across the globe. Through our platform, clients can discover, consult, and engage directly with luxury travel experts who provide tailor-made itinerary planning, accommodation sourcing, concierge arrangements, and exclusive experiences, including private tours, yacht charters, and curated events.
Meanings
“Platform” means our website, online portal, and any related digital interfaces operated by the Company through which Clients may access information, submit enquiries, and be introduced to Consultants.
“Client”, “you”, “your” means any individual or legal entity using the Platform or engaging with Consultants through the Platform.
“Consultant” means the independent luxury travel professionals within the Company’s network who provide bespoke travel planning, advisory, coordination, or itinerary-design services directly to Clients. Consultants are self-employed and are not employees, agents, or partners of the Company.
“Services” means the activities undertaken by Consultants, including travel research, itinerary creation, booking coordination, concierge arrangements, recommendations, and advisory work, as well as any related communications or support provided to Clients. For clarity, Services do not include any flights, accommodation, transportation, tours, or other travel products supplied by third-party providers.
“Supplier(s)” means any third-party business, service provider, airline, hotel, tour operator, or other entity responsible for providing the travel products or arrangements booked on behalf of the Client.
“Booking” means any reservation, service order, itinerary, or travel arrangement requested by or confirmed for a Client through a Consultant.
“Terms” means these Terms and Conditions, including any policies, schedules, and documents referenced herein.
These Terms May Have Changed Since You Last Reviewed Them
We specialise in curating bespoke luxury travel experiences for discerning clients. Our Consultants design and manage all aspects of travel planning, including destination research, itinerary design, accommodation and transport arrangements, and access to exclusive experiences. Each booking is handled with personalised attention, ensuring discretion, comfort, and exceptional service quality.
Almont acts as an intermediary between clients and independent travel consultants who provide professional advice, coordination, and booking support. The Company does not operate as a tour operator or airline, nor does it directly supply transport or accommodation services.
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. We reserve the right to do this at our sole discretion and without notice.
By Using our Site, you Accept These Terms
By using our site and the Services, you confirm that you accept these terms of service and that you agree to comply with them. If you do not agree to these terms, you must not use our site or our Services.
You accept that the Company’s role is limited to enabling the Services by introducing the users of the site to Travel Consultant Experts. The Company itself does not provide Services.
There are Other Terms that May Apply to you
These terms of service refer to the following additional terms, which also apply to your use of our site:
- Our Privacy Policy here, which explains how we collect, use and store your personal data.
- Our Cookie Policy here, which sets out information about the cookies on our site.
The Consultants
Our Consultants work directly with clients to design and deliver their journeys. Their role is to provide professional travel advice, coordinate bookings, and curate high-quality itineraries in accordance with each client’s preferences, budget, and travel goals. We carefully select the Consultants through our screening process, which they are invited to join our network of approved travel professionals (“Consultants”).
Our Consultants have an average of 5 years’ experience in luxury travel and destination management. Each Consultant is required to be a trained, accredited, and experienced professional with a proven record of excellence in curating bespoke travel experiences. All Consultants must hold relevant qualifications or memberships with recognised industry bodies and demonstrate deep knowledge of global destinations, hospitality standards, and client service expectations.
The Consultants operate as independent service providers and are not employees, agents, or representatives of the Company. Each Consultant maintains their own professional liability and travel industry insurance for any obligations that may arise in connection with the Services.
The Company acts solely as an intermediary, connecting clients with independent Consultants. The Company itself does not provide travel advice, booking, or itinerary management services directly. Accordingly, all Services are performed under the sole direction, expertise, and responsibility of the Consultants. To the fullest extent permitted by law, the Company disclaims all liability, whether arising in contract, tort, or otherwise, in connection with or resulting from any act, omission, advice, or service provided by a third-party Consultant. In the event of any claim, dispute, or legal action arising from or relating to the Services rendered by a Consultant, your sole recourse shall be against the individual professional(s) responsible, and not against us, our affiliates, officers, employees, or agents.
Despite our rigorous selection process, we recognise that errors or lapses in service quality may occur. We value all client feedback and reserve the right to review and, where necessary, discontinue collaboration with any Consultant whose performance does not meet the Company’s high standards of professionalism and client care.
Each Consultant is required to maintain appropriate professional indemnity and travel industry insurance with coverage levels suitable for the Services they provide. The Company may request evidence of such insurance at any time. The Company is not responsible for any lapse or insufficiency of a Consultant’s insurance coverage.
All Consultants operate as independent, self-employed professionals. They are not employees, agents, representatives, intermediaries, subcontractors, or partners of the Company, and nothing in these Terms shall be construed as creating any such relationship.
Consultants have no authority to:
- bind the Company to any contract or representation;
- negotiate or enter into agreements on the Company’s behalf;
- make statements, promises, or warranties on behalf of the Company;
- collect or hold client funds for the Company; or
- modify, amend, or waive any of the Company’s Terms.
Any advice, recommendations, or representations made by Consultants are provided in their own capacity and based on their own professional judgment. The Company is not responsible or liable for any acts, omissions, statements, assurances, or representations made by a Consultant.
If you rely on any statement or representation made by a Consultant, your recourse is solely against that Consultant.
Scope of Services
Almont Limited provides access to a range of luxury travel-related services through its network of independent Consultants. The following categories describe the types of services that may be arranged, coordinated, or facilitated through our Platform. These descriptions are provided for clarity and do not constitute guarantees of availability or specific outcomes.
- Luxury and VIP Travel
Consultants may assist Clients in planning and coordinating high-end travel arrangements, including premium accommodation, private transfers, private jet or yacht charters, exclusive experiences, and other bespoke travel components tailored to Client preferences.
- Sports and Entertainment Travel
Consultants may coordinate travel arrangements relating to national and international sports or entertainment events. This may include accommodation, transportation, hospitality packages and, where available, access to event tickets or related services offered by third-party Suppliers.
- Corporate Travel
Consultants may arrange or coordinate business-related travel for organisations or their representatives, including flights, accommodation, ground transport, multi-city itineraries, and other business travel requirements, subject to Supplier availability and terms.
- Meetings and Events
Consultants may assist with the sourcing and coordination of venues, travel logistics, accommodation, and related services for corporate meetings, events, retreats, conferences and similar activities. All arrangements remain subject to Supplier policies and availability.
- Private Island Hire
Consultants may source and coordinate private island accommodation or exclusive-use estates offered by third-party Suppliers. These arrangements are subject to availability, Supplier terms and conditions, and any specific eligibility requirements imposed by the Supplier.
- Visa and Passport Assistance
Consultants may provide general guidance or facilitate access to third-party visa and passport processing services. Consultants do not issue visas or passports and do not guarantee approval or processing times. All decisions remain solely with the relevant governmental authority.
- Cruises
Consultants may arrange luxury cruise travel, including ocean voyages, river cruises, expedition itineraries, or private yacht charters, in accordance with Supplier offerings and policies. Consultants may also coordinate related pre- or post-cruise arrangements upon request.
All services described above are provided, coordinated, or arranged solely by independent Consultants or third-party Suppliers. The Company does not provide travel services directly and is not responsible for the performance, availability, or quality of services offered by Consultants or Suppliers.
No Packages or Linked Travel Arrangements
Almont Limited acts solely as an introducer and intermediary connecting Clients with independent Consultants. We do not combine travel services in such a way as to create a “Package” or a “Linked Travel Arrangement” within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018. Each travel service arranged by your Consultant is purchased separately from the relevant Supplier and is subject to the Supplier’s own terms and conditions. If, in limited circumstances, a Supplier offers a package directly to you, the Supplier—not the Company or the Consultant—will be the package organiser and will be solely responsible for compliance with all applicable legal requirements.
Travel Documents and Entry Requirements
You are solely responsible for ensuring that you and all travellers in your party meet all passport, visa, immigration, health, vaccination, and entry requirements for your destination(s). Consultants may offer general guidance but do not guarantee the accuracy or completeness of such information, nor do they accept responsibility for any denied boarding, refused entry, fines, delays, or other losses arising from inadequate or incorrect travel documentation. You must verify all entry requirements directly with the relevant government authorities.
Traveller Conduct and Safety
You are responsible for your own behaviour and safety, and that of all travellers under your booking, throughout the duration of your trip. You must comply with all laws, safety regulations, customs rules, and conduct guidelines imposed by Suppliers, accommodation providers, transport operators, and local authorities. Any damage caused by your actions or negligence will be your sole responsibility, and you may be required to pay compensation or incur additional charges. We accept no liability for incidents arising from your failure to follow safety instructions or local laws.
Limitation of Liability
While we pride ourselves on offering exceptional travel planning and consultant matching services, it is important to clarify the limits of our role and responsibility under these Terms.
To the fullest extent permitted under the laws of England and Wales, you agree to release and hold us harmless from any and all claims, demands, losses, or liabilities arising in connection with your use of our website, your booking, or any travel services arranged or facilitated by us. This includes, without limitation, any acts, omissions, representations, advice, or information provided by third-party suppliers such as consultants, hotels, airlines, transport providers, tour operators, or local partners. You understand, agree, and acknowledge that we shall not be liable to you, or to any third party, for any indirect, incidental, consequential, special, punitive, or exemplary damages.
You acknowledge and agree that we act solely as an intermediary between you and the relevant service providers. We do not own, manage, or control such suppliers and shall not be liable for any personal injury, property damage, loss, delay, inconvenience, or other expenses resulting from their acts or omissions, including (but not limited to) negligence, overbooking, cancellation, force majeure, or any other cause beyond our reasonable control. Except where expressly required by law, we shall not be liable to you or to any third party for any indirect, consequential, incidental, special, exemplary, or punitive damages, including but not limited to loss of profit, loss of business, loss of enjoyment, or loss of opportunity.
Our total aggregate liability, whether arising in contract, tort (including negligence), misrepresentation, or otherwise, shall in no circumstances exceed the total amount paid by you to us for the specific booking or service in the twelve (12) months preceding the event giving rise to the claim.
Supplier Failure
We are not responsible for the acts, omissions, insolvency, or financial failure of any Supplier. If a Supplier becomes unable to provide the services booked, whether due to insolvency, cessation of trade, or operational failure, your rights and remedies lie solely against the Supplier.
No refunds, compensation, or alternative arrangements will be provided by the Company unless expressly required by law. We strongly recommend that clients obtain Supplier Failure Insurance or comprehensive travel insurance that covers such events.
Availability and Changes to Travel Arrangements
All travel services, accommodations, activities, and experiences are subject to availability and may be changed, substituted, or withdrawn by Suppliers at any time. Facilities such as restaurants, pools, spas, or amenities may also be unavailable due to maintenance, seasonal closure, capacity limits, weather, or operational decisions of the Supplier.
Neither the Company nor the Consultant guarantees the availability of any specific request, facility, upgrade, or experience. Where changes are made by a Supplier, your Consultant will inform you as soon as reasonably possible, but the Company is not liable for any inconvenience, loss, or costs arising from such changes.
Third-Party Links
Our Platform may contain links to third-party websites, resources, or services. These links are provided for your convenience only. We have no control over the content, policies, or availability of such third-party websites and accept no responsibility for, and make no representations or warranties regarding, any material, products, or services available through them. Accessing such websites is at your own risk, and you should review the applicable terms and policies of any third-party site before using it.
Indemnity
You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, and affiliates from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
- your breach of these Terms;
- your misuse of the Platform or the Services;
- any inaccurate, misleading, or incomplete information you provide to us, a Consultant, or any Supplier;
- any claim brought by a third party (including other travellers in your party, Consultants, or Suppliers) arising from your acts or omissions in connection with a Booking or use of the Services.
This indemnity shall not apply to the extent that any such claim, loss, or liability is caused by our own negligence, fraud, or wilful misconduct, or that of our employees or agents acting within the scope of their authority.
Intellectual Property
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Our website, all rights and titles, and intellectual property rights are owned by the Company. This Agreement does not convey or grant you any rights in or related to the website or any intellectual property rights.
Subject to your compliance with these terms, the Company grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to:
- access and use the website solely in connection with your use of the Services; and
- access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, non-commercial use.
Any rights not expressly granted herein are reserved by the Company.
How We Take Payments
All fees, deposits, and payment schedules relating to your travel arrangements will be communicated directly by your assigned Consultant before any booking is confirmed. Each Consultant operates independently and is responsible for issuing invoices and receiving payments in connection with the Services they provide.
Unless otherwise specified in writing, payment in full is required by the Consultant prior to the confirmation of any travel arrangements. Consultants may accept payments by credit or debit card, bank transfer, or other approved methods as stated in their individual payment terms.
The Company does not collect, process, or hold client funds on behalf of Consultants or third-party suppliers. All payments are made directly to the Consultant or, where applicable, to the relevant service provider.
Please note that failure to make payment by the deadline communicated by your Consultant may result in cancellation of your booking and the forfeiture of any deposits already paid.
Payment Dispute, Chargeback and Fraud
If you dispute a payment or initiate a chargeback with your bank or card provider for a transaction made to a Consultant or Supplier, you remain fully liable for the amount unless the Consultant or Supplier confirms that a refund is due in accordance with their applicable terms and conditions.
The Company reserves the right to:
- provide documentary evidence to banks, payment processors, and other relevant parties to demonstrate the validity of any transaction;
- recover from you any costs, fees, or losses incurred due to an improper, unfounded, or fraudulent chargeback; and
- suspend or terminate your access to the Platform where fraudulent or suspicious payment activity is detected.
Where sums remain unpaid, you agree that the Company, the Consultant, or the relevant Supplier may pursue recovery through lawful means, including the engagement of debt recovery agencies.
Currency and Foreign Exchange Variations
Prices quoted by Consultants or Suppliers may be based on exchange rates applicable at the time of quotation. As many travel services are priced in foreign currencies, you acknowledge that the final amount charged to your card or bank account may vary due to fluctuations in exchange rates, bank fees, or international payment charges imposed by your card issuer or financial institution.
We are not responsible for any difference between quoted prices and final charges arising from currency movements, bank conversion rates, or additional international transaction fees.
Cancellations and Refunds
If you wish to cancel your booking, you must submit your request in writing directly to your Consultant, with a copy to the Company for record purposes.
Each Consultant manages cancellations and refund requests in accordance with their own terms and the policies of the third-party suppliers involved (such as, but not limited to; hotels, airlines, and tour operators). The applicable refund amount will depend on the timing of your cancellation, the nature of the booking, and the supplier’s specific terms and conditions.
Your Consultant will advise you of any cancellation fees or non-refundable elements before payment is made. Please note that certain arrangements, particularly those involving exclusive accommodations, private charters, or bespoke experiences, may be entirely non-refundable once confirmed. Where a refund is approved by the relevant supplier, the Consultant will arrange for it to be processed within 14 business days of receiving such confirmation.
The Company acts solely as an intermediary and does not handle or hold client funds. Accordingly, the Company cannot be held responsible for any delay, refusal, or partial refund issued by third-party suppliers or Consultants.
ATOL and ABTA Protection
The Company does not hold an ATOL licence and is not a member of ABTA. We do not sell or organise ATOL-protected flights or packages. Where a Consultant arranges flights, packages, or other protected services, these are supplied by third-party ATOL-licenced operators who are solely responsible for providing the required financial protection.
The Company does not provide financial protection of any kind and does not hold client funds. Any ATOL or ABTA protection you receive will be provided exclusively by the Supplier in accordance with their regulatory obligations.
Complaint Handling Process
We are committed to providing a high standard of service and take all complaints seriously. If you are dissatisfied with any aspect of our Platform, your Consultant, or the Services provided, the following procedure applies:
- Initial Contact
You should raise any concerns directly with your Consultant as soon as possible, ideally while the issue is ongoing. Where the matter relates to the Company or the Platform, please email us at travel@almont.co.uk using the subject line “Complaint – [Your Name]”.
- Acknowledgement
We confirm that we will provide acknowledgement of receipt within 5 Business Days of receipt.
- Investigation
We will conduct a fair and thorough investigation, which may include reviewing communications and documentation, liaising with the Consultant or supplier involved, and requesting further information from you where necessary.
- Response Time
A written response will be issued within 14 business days of the complaint acknowledgement. If additional time is required due to complexity, we will update you with an estimated completion timeframe.
- Escalation
If you are not satisfied with our response, you may escalate your complaint by writing to:
Managing Director
Almont Limited
6 Snow Hill
London
EC1A 2AY
United Kingdom
We will review the escalated complaint and provide a final response within 15 business days.
Changes to Bookings
If you wish to make changes to an existing booking, your Consultant will make reasonable efforts to accommodate your request. Any additional costs or administrative fees arising from such changes will be stated to you before making the changes, and will be your responsibility to cover the same.
How you May Use Material on Our Website
You may print off one copy, and may download extracts of any page(s) from our site for your personal use, and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy, download, share or repost any part of our site in breach of these terms of service, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these terms of service).
Your Account and Commitments
By creating an account and using our services, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding contracts under the laws of England and Wales. You also confirm that you are acting for yourself or, where applicable, have proper authority to act on behalf of another person for whom you are making a booking.
You agree that all information you provide to us, whether during registration, in connection with a booking, or otherwise, is true, accurate, current, and complete, and that you will promptly update any information that changes. We reserve the right to suspend or terminate our contract if we reasonably believe that any information you have provided is inaccurate or misleading.
You are responsible for ensuring that all payment information you provide is valid and that you are duly authorised to use the payment method submitted. By providing your payment details, you authorise us to process payments for any bookings or services in accordance with our published rates and terms. You agree to pay all amounts due in full and on time.
Your Responsibilities
To ensure that your travel arrangements are managed efficiently and to the highest standard, you agree to:
- Provide Accurate Information
Supply complete, accurate, and up-to-date information required for the planning, booking, and management of your itinerary, and promptly notify your Consultant of any changes.
- Respond Promptly
Communicate with your Consultant in a timely manner, including providing confirmations, feedback, traveller details, and any special requirements needed to secure your arrangements.
- Review All Documents
Carefully review all itineraries, confirmations, supplier policies, and booking details supplied to you. You must immediately notify your Consultant of any errors, omissions, or required amendments.
- Hold Valid Travel Documents
Ensure you and all travellers in your party possess valid passports, visas, health documentation, permits, travel insurance, and any other documents required for your destination(s).
- Obtain Comprehensive Travel Insurance
Maintain travel insurance providing adequate cover for your trip, including cancellation, curtailment, medical emergencies, baggage loss, and any activities included in your itinerary.
- Comply With Local Laws
Adhere to all laws, regulations, entry requirements, customs rules, and safety guidelines of the countries you visit.
- Respect Supplier Terms
Comply with the terms, conditions, and policies of all third-party suppliers involved in your travel arrangements (including airlines, hotels, operators, and transport providers).
The Company shall not be responsible for any loss, delay, or expense arising from your failure to communicate accurately or to fulfil the above obligations.
Permitted Use
You agree to use our website and all related services strictly in accordance with these Terms, and in full compliance with all applicable laws, regulations, and standards within England and Wales and any other relevant jurisdictions.
Your use of the website is limited to personal, non-commercial purposes in connection with browsing, making enquiries, or completing bookings for travel services offered by or through us. Any other use is strictly prohibited and may result in the immediate suspension or termination of your access.
In particular, you must not, and must not attempt to:
- Use the website or our services for any unlawful, fraudulent, misleading, or unauthorised purpose.
- Access or use any part of the website except through the official interfaces or tools made available by the Company.
- Circumvent, damage, or interfere with the security, functionality, or performance of the website, our servers, or related systems, including attempts to gain unauthorised access to any data or network.
- Employ any automated means (including bots, scripts, web crawlers, or scraping tools) to monitor, copy, or collect information from the website without our prior written consent. All access must be manual and initiated by a human user unless expressly permitted.
- Collect, use, or disclose any personal information about other users or third parties without their explicit consent and without complying with all applicable data protection and privacy laws.
- Copy, reproduce, distribute, modify, display, publish, license, or otherwise exploit any portion of the Site, its content, or our proprietary materials (including text, photographs, videos, itineraries, software, and design elements) without our prior written approval.
- Use our trademarks, trade names, logos, or branding in any way that could mislead, deceive, or harm the goodwill associated with our brand or reputation.
Any breach of these obligations may result in immediate suspension or termination of your access to the Site and our Services, and may expose you to civil or criminal liability.
The Company reserves all rights not expressly granted in these Terms.
Accuracy of Information
While reasonable care is taken to ensure that the information displayed on our Platform is accurate, complete, and up to date, we make no representations, warranties, or guarantees that any content, pricing, availability, descriptions, or other information provided by Consultants or Suppliers is error-free, current, or complete. Travel-related information, including accommodation descriptions, photographs, amenities, itineraries, schedules, or local conditions, is provided by third parties and may change at short notice. We are not responsible for any inaccuracy, omission, or change made by Consultants or Suppliers.
No Text or Data Mining, or Web Scraping
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site. This includes using (or permitting, authorising or attempting the use of):
- Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site or any data, content, information or services accessed via the same.
- Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.
The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).
This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.
Communication and Notification
You consent to receive all communications, confirmations, booking documents, and notices from us or your Consultant electronically, including by email, SMS, WhatsApp, or through our Platform. It is your responsibility to ensure that your contact information is accurate, that you check your inbox and spam folders regularly, and that you promptly respond to requests for information. We are not responsible for any loss arising from your failure to receive, read, or act upon communications sent to the contact details provided by you.
Rules about Linking to Our Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our website on any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
International Use
Our luxury travel services and consultant network are available to clients worldwide, though the Company primarily operates and under the laws of England and Wales. We make no representation that the content or services available on or through our site are appropriate, lawful, or available for use in other jurisdictions. Accessing our site from outside the UK is at your own initiative and risk.
Trade Mark and Intellectual Property Rights
While we do not currently hold a registered trade mark, we reserve all rights to the content, branding, and materials published on our website and provided through our Services. All such elements are protected under copyright, design, and common law rights, including the tort of passing off, to safeguard our brand identity and reputation.
You acknowledge that all intellectual property rights in and to our website and Services shall automatically vest in us (or our licensors) to the fullest extent permitted by law.
You unconditionally and irrevocably waive any and all moral rights that may arise under Part I of the Copyright, Designs and Patents Act 1988, or any equivalent legislation in other jurisdictions, in favour of us, our licensees, sub-licensees, assignees, and successors in title.
Your use of our website and Services does not grant you any rights in respect of our copyrights, designs, trademarks, or other intellectual property and proprietary materials. You may only use or reproduce content from our website with our prior written consent, unless otherwise expressly permitted under these Terms.
For authorisation or licensing inquiries, please contact us at travel@almont.co.uk.
We are not Responsible for Viruses
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and site to access our site. You should use your own virus protection software.
You Must Not Introduce Viruses
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our site or any part of it. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site or any other equipment or network connected with our site. You must not interfere with, damage or disrupt any software used in the provision of our site or any equipment or network or software owned or used by any third party on which this site relies in any way. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Travel Insurance
To protect your trip and booking, we require all clients to obtain comprehensive travel insurance suitable for the nature and value of their journey. Your policy should, at a minimum, provide coverage for trip cancellation or curtailment, medical and emergency expenses (including repatriation), personal liability, loss or damage to baggage and valuables, and any activities or destinations included in your itinerary. We recommend that clients consider reputable providers offering premium or luxury travel policies or any equivalent insurer providing global coverage.
Please ensure that your insurance is valid from the time of booking until your return home and that all persons travelling under your booking are adequately covered. Proof of insurance may be requested prior to confirmation of your final arrangements.
Whilst the Company will assist you in identifying suitable providers upon request, we do not sell or administer insurance policies and cannot accept responsibility for any losses, costs, or damages arising directly or indirectly from your failure to secure adequate cover.
Force Majeure
Neither party shall be liable for any delay or failure in the performance of its obligations for so long as and to the extent that such delay or failure results from events, circumstances or causes beyond its reasonable control. If the period of delay or non-performance continues for 30 days, the party not affected may terminate this agreement by giving not less than 15 days' written notice to the affected party.
Entire Agreement
These terms and conditions constitute the entire agreement between the Company and its users and supersede and extinguish all previous and contemporaneous agreements, promises, assurances and understandings between them, whether written or oral, relating to its subject matter.
Each party acknowledges that in entering into this agreement it does not rely on, and shall have no remedies for, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement.
Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
We May Transfer This Agreement to Someone Else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens, and we will ensure that the transfer will not affect your rights under the contract.
Consumer Rights
Nothing in these Terms affects your statutory rights as a consumer under the laws of England and Wales.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Governing Law and Jurisdiction
Please note that these terms of service, their subject matter and their formation are governed by the laws of England and Wales. We both agree that the courts of England and Wales will have exclusive jurisdiction.
Contact Us
For any questions, complaints, queries, or to report any violations, kindly get in touch with us at travel@almont.co.uk.
Our support team is available to assist with general enquiries, account matters, and issues relating to the Platform.
Opening Hours:
- Monday to Friday: 09:00 – 18:00 (UK time)
- Saturday and Sundays: Closed
How to Contact Us:
- Email: travel@almont.co.uk
We aim to respond to all messages within 1–2 business days.
For urgent booking-related matters, please contact your assigned Consultant directly, as they manage all itinerary-specific communications.
Survival
Any provisions of these Terms which expressly or by implication are intended to survive termination or expiry (including but not limited to those relating to liability, indemnity, intellectual property, payment disputes, permitted use of the Platform, and governing law) shall continue in full force and effect regardless of the end of the contractual relationship between you and the Company.
Changes to These Terms
We may amend these Terms from time to time. Any changes will take effect when the updated Terms are posted on our Platform. Your continued use of the Platform or engagement with the Services after such changes constitutes your acceptance of the updated Terms.
If you do not agree with any updated Terms, you must immediately stop using the Platform and the Services.